Gymply Terms of Use
Version 1.0 — effective from January 27, 2026
1. Who we are and what these terms cover
Gymply is provided by Triplefive AB, company registration no. 559428-6717, Glimmergatan 24, 43256, Varberg, Sweden ("Gymply", "we", "us"). Contact: alvar@triplefive.io.
These terms apply when you use the Gymply app, the website gymply.se and related services (together, the "Service"). By creating an account, using guest mode or purchasing a subscription, you accept these terms. How we handle personal data is described in our privacy policy at gymply.se/privacy-policy, which applies alongside these terms.
If anything in these terms conflicts with mandatory consumer protection rules in the country where you live, those rules take precedence.
2. Who may use Gymply
You must be at least 16 years old to use the Service. Gymply is designed for people who already train regularly and are healthy enough to do so. If you are pregnant, injured, have a cardiovascular condition or any other health condition that could be affected by exercise or diet, consult a doctor before using the Service.
3. Account and guest mode
You can use Gymply as a guest without an account. Guest data is stored locally on your device and may be lost if you uninstall the app or change device. We cannot restore guest data.
To sync data across devices and keep it over time, you need an account (email or Sign in with Apple). You are responsible for the accuracy of the information you provide and for keeping your login credentials secure. Let us know if you suspect someone else is using your account.
You can delete your account at any time from the app's settings. Your account data is then deleted in accordance with the privacy policy. An active subscription must be cancelled separately in the App Store or Google Play (see section 5).
4. What Gymply is — and is not
Gymply creates training and meal programmes using AI, adapts them based on what you log, and answers questions through the AI coach. The content is based on general training principles and on the information you provide. It is general fitness and nutrition information, not medical advice. Gymply is not a medical device and does not replace a doctor, dietitian, physiotherapist or other healthcare professional.
AI-generated content may contain errors, unsuitable suggestions or loads that are wrong for you specifically. You decide for yourself whether a session, exercise, weight or meal plan is appropriate for you, and you train at your own risk. Stop if something hurts or feels wrong, and seek medical care if needed.
We do not guarantee results. How your training progresses depends on factors outside our control.
5. Gymply Plus — subscription
What's included. Gymply Plus gives access to the paid features of the app, including personalised programmes, meal plans and the AI coach. Which features are free and which require Plus is shown in the app and may change over time.
Purchase and renewal. Plus is sold as a recurring subscription, monthly or yearly, through the Apple App Store or Google Play. The price is shown in the app store before you buy. The subscription renews automatically for the same period at the then-current price until you cancel. Payment is charged to the payment method registered in your app store no later than 24 hours before the end of the current period.
Free trial. If a free trial offer is shown, it applies only to new subscribers, once per person. The trial converts automatically into a paid subscription when it ends unless you cancel at least 24 hours before.
Cancellation. You cancel the subscription in your app store, not in the Gymply app: on iPhone via Settings → your name → Subscriptions; on Android via Google Play → Profile → Payments & subscriptions. Deleting the app does not cancel the subscription. After cancelling, you keep access to Plus until the end of the period you have already paid for. Periods already paid for are not refunded.
Refunds and right of withdrawal. The purchase is processed by Apple or Google under their terms, and they handle refunds. To request a refund, use reportaproblem.apple.com or Google Play support. Under EU distance-selling rules you have a 14-day right of withdrawal on digital services as a consumer, but that right ends once the service begins with your express consent during the withdrawal period — which happens when Plus is activated immediately on purchase.
Price changes. We may change the price of Plus. A price increase never applies to a period you have already paid for. You will be notified in advance through the app store according to its rules, and if you do not accept the new price you can cancel before it takes effect.
Switching platforms. The subscription is tied to the Apple ID or Google account that purchased it. It can be restored on a new device with the same account via "Restore purchases", but does not transfer between iOS and Android.
6. Your content and your data
What you enter into Gymply — workout logs, meals, check-ins, messages to the coach, any photos — is yours. You grant us a licence to store, process and display it in order to deliver the Service, including using it as input when generating programmes and coach responses. The licence ends when you delete the content or your account, except for backups that are deleted according to our normal routine.
We do not use your data to train AI models without asking you first. The sub-processors that handle your data (e.g. the provider of the AI model) are listed in the privacy policy.
You are responsible for ensuring that what you upload does not infringe anyone else's rights or break the law.
7. Acceptable use
You may use Gymply for your own, personal training. You may not:
- use the Service to train or coach others for payment, unless we have agreed to it separately
- share your account or subscription with others
- copy, scrape, decompile or otherwise attempt to access the source code, models, prompts or data behind the Service
- use the Service to build a competing product or to systematically extract programmes and content
- circumvent payment, subscription limits or technical protections
- use the AI coach to generate content that is illegal, threatening or harmful
8. Intellectual property
The Service, including the app, website, design, the Gymply trademark, exercise library and the content we have created, is owned by Triplefive AB or our licensors. You receive a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, in accordance with these terms and the app store's rules. Programmes and meal plans created for you may be used freely for your own purposes, including after your subscription ends.
9. Availability, changes and support
We work to keep the Service stable but cannot guarantee that it is always available or error-free. We may need to release updates, change or remove features, and may require you to update the app to keep using it. If we remove a feature that is essential to Plus and you have already paid for the period, you can cancel the subscription and request a refund for the remaining time through the app store.
Support is available at alvar@triplefive.io or in the app. Apple and Google have no responsibility for support or maintenance of Gymply.
10. Liability
We are liable for defects in the Service under mandatory consumer law — in Sweden primarily the Consumer Sales Act (2022:260) as it applies to digital content and digital services, and in other EU countries the national laws implementing Directive (EU) 2019/770.
Beyond that, we are not liable for indirect losses or for losses caused by your use of the Service in breach of these terms, by not following advice from healthcare professionals, by loss of guest-mode data, or by circumstances outside our control (e.g. outages at Apple, Google, Firebase or the AI provider). Nothing in these terms limits our liability for personal injury caused by our negligence, for intent or gross negligence, or in any other way not permitted by law.
11. Suspension and termination
You can stop using the Service and delete your account at any time. We may suspend or terminate your account if you materially breach these terms, if required by law, or if we discontinue the Service. If we terminate your account without you having breached the terms, we will refund the remaining part of any paid subscription period through the app store. If we discontinue the Service, we will give at least 30 days' notice and let you export your data.
12. Changes to these terms
We may change these terms, for example when the Service or the law changes. For material changes we will notify you in the app or by email at least 30 days before they take effect. If you do not accept the changes, you can cancel your subscription and stop using the Service before they take effect. Continued use after that date means the new terms apply. The current version is always available at gymply.se/terms.
13. Governing law and disputes
These terms are governed by Swedish law. If you live in another EU/EEA country, you keep the protection given by mandatory consumer rules in your home country.
If you are unhappy, contact us first — most problems we can solve directly. As a consumer in Sweden you can also turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, arn.se, Box 174, 101 23 Stockholm), which we participate in. Consumers in other EU countries can turn to the equivalent alternative dispute resolution body in their country. Disputes may otherwise be brought before the general courts of Sweden, or of the country where you live if mandatory rules give you that right.
14. Additional terms for the App Store and Google Play
This section applies when you download Gymply through the Apple App Store or Google Play.
Parties. These terms are an agreement between you and Triplefive AB, not with Apple or Google. Triplefive AB is solely responsible for the app and its content. Apple's and Google's own terms also apply to your use of the respective store, and in the event of a conflict between these terms and the Apple Media Services Terms or the Google Play Terms of Service, the store's terms govern as regards the store.
Scope of licence (Apple). The licence to the app is limited to a non-transferable right to use the app on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms, including Family Sharing.
Maintenance and support. Triplefive AB is responsible for maintenance and support as set out in section 9. Apple has no obligation to provide any maintenance or support for the app.
Warranty (Apple). If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app; any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are the responsibility of Triplefive AB.
Product claims. Triplefive AB, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
Intellectual property. If a third party claims that the app or your use of it infringes their intellectual property rights, Triplefive AB, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms (e.g. your mobile carrier's terms) when using the app.
Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms and have the right to enforce them against you as such.
Developer contact details. Triplefive AB, Glimmergatan 24, 43256, Varberg, Sweden, alvar@triplefive.io.
15. Contact
Triplefive AB Glimmergatan 24 43256, Sverige Org.nr 559428-6717 alvar@triplefive.io